Monday, 14 February 2011

A letter to the NFRN

The National Federation of Retail Newsagents has recently lost its General Manager, Paul Chambers. His departure follows that of John Rowe (Director of Wholesaler Operations), Stephen Coles (Head of Accounts) and Rod Stevens (Head of Commercial), to go along with Bob Frost and Roger Clarke (both Chief Executives), Adrian Holmes (Director of Operations), David Goddard, (Assistant Chief Executive) and Stefan Wojciechowski, (Head of News and Magazines) from leadership positions for the NFRN. I have to ask how this cascade of failure has happened at no doubt a significant cost to members.

Are these failures set by a poor selection and appointment process with the wrong people being employed or are there other reasons that are causing this series of key personnel losses to the NFRN?

Clearly the National President, the National Executive and other elected national officials have a role in ensuring that people employed for these key leadership roles are not only the correct people, but are also set with effective terms of reference and written rules of engagement with the Federation. These national elected officials also have a responsibility to support and encourage the Federations leading employees in their position. What is apparent is that the NEC does not have effective terms of reference for this task.

With the all too regular cost of ending these contracts being put at members door it is about time the relationship between elected officials and employees was put on a professional basis with a proper and understood division between governance and management functions!

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